Important Information

Standard Chartered Rewards

  • For every AED 1 successful retail transaction on the MasterCard Saadiq Platinum Credit Card, the Cardholder earns: 1 'Standard Chartered Reward' Point while every AED 1.4 successful retail transaction on the MasterCard Titanium Credit Card, the Cardholder earns: 1 'Standard Chartered Reward' Point
  • Standard Chartered Bank, at its sole discretion, and without prior notice to the Cardholder, can add to, or remove from the above list of eligible transactions and ratio of 'Standard Chartered Reward' Points earnings on these transactions. Standard Chartered Bank's discretion as to what constitutes an eligible transaction for awarding of 'Standard Chartered Reward' Points shall be final and conclusive.
  • 'Standard Chartered Rewards Points' are valid for life provided that the eligible Credit Card makes at least 1 successful retails transaction once every 12 months period.
  • In case the value (AED) of a retail transaction is not a round figure, the equivalent 'Standard Chartered Rewards Points' shall be rounded down to the lower round figure, e.g. a retail transaction of AED 1.5 would give 1 Reward Points.

Redeeming Standard Chartered Reward Points:

  • The AED equivalent of Standard Chartered Reward 'Points' redeemed shall be rounded off to the lower round figure.
  • Cardholders can call the Elite Personaline number at 800 4949 to redeem their 'Standard Chartered Reward' Points.
  • Cardholders are entitled to redeem upon the 'Standard Chartered Reward Points' accumulated in his or her related Principal or Supplementary MasterCard Saadiq Platinum Credit Card.
  • Cardholder's Credit Card account must be in normal (active) status to redeem the 'Standard Chartered Reward' Points. Once the 'Standard Chartered Reward' Points have been redeemed, no cancellation or alterations can be made by the Cardholder.

Asia Miles and KrisFlyer

  • Every 2.5 Standard Chartered Reward Points will be redeemable for 1 Asia Mile™ OR 1 KrisFlyer Mile OR 1 JPMile.
  • The minimum number of Standard Chartered Reward Points that a Standard Chartered Card Holder shall be required to redeem for a single redemption transaction shall be the equivalent of one thousand (1,000) Asia Miles™ OR KrisFlyer Miles
  • The Credit Card Holder needs to refer to the Asia Miles web site www.asiamiles.com for detailed Terms and Conditions on Asia Miles.™ OR refer to the KrisFlyer web site www.krisflyer.com for detailed Terms and Conditions on KrisFlyer OR refer to the Jet Aiways web site www.jeyairways.com for detailed Terms and Conditions on Jet Airways.

MMI

  • Standard Chartered Reward Points can only be used for redemptions against purchases made at MMI outlets only. They cannot be redeemed against cash.
  • The Card Holder is expected to allow at least 4 days or more in order to allow time for the booking to be finalised.

Rewards Vouchers

  • The Standard Chartered Rewards Voucher is being offered to the eligible Cardholder upon request. Each Voucher is valid at the outlets of the Vendor printed on the Voucher only in the UAE.
  • For details on conversion of Standard Chartered Rewards Points for Vouchers, feel free to call the elite personaline on 800 4949 or visit our website at www.standardchartered.ae
  • The Standard Chartered Rewards Voucher is valid for 3 months from the issue date.
  • Standard Chartered Rewards Vouchers are non-transferable and cannot be exchanged or en-cashed. This voucher is not acceptable during Sales, Promotions or any other discounts at the partner outlet.
  • The total face value of the Standard Chartered Rewards Voucher has to be used, residual balance after purchase if any, will not be returned in cash.
  • All Standard Chartered Rewards Voucher offers are available while stocks last. Availability of these offers at the Vendor outlet is based on prior confirmation with the outlet.
  • The Rewards Voucher offers pertain to select products and services offered at the Vendor outlet.
  • Saadiq Platinum MasterCard Cardholders must adhere to the rules and policies of the Vendor outlet.
  • The Reward Voucher vendor outlets: supermarket, restaurants, jewellery clothing, travel, fitness and lifestyle, desert safaris etc can be revised without prior notice.
  • Standard Chartered Bank has the right to withdraw, amend or replace the Standard Chartered Rewards Voucher at any time without prior notice.
  • The Bank is not liable in case of any dissatisfaction with regard to delivery, service or quality of reward offers.
  • Without any liability on the Bank’s part, Saadiq Platinum MasterCard Cardholders can seek to address any grievances by calling 800 4949 or +971 4 403 9639 when outside the UAE.
  • These terms and conditions are applicable to the Cardholder and his/her invites.

Cash Back

  • The Standard Chartered Rewards Cash back is being offered to the eligible Card Member upon request.
  • For details on conversion of Standard Chartered Rewards Points for Vouchers, feel free to call the elite personaline on 800 4949.

General

  • For up to date information on the conversion rates for Standard Chartered Rewards, Reward partners etc.
  • Without prejudice to the foregoing, Standard Chartered Bank reserves its right, to be exercised at any time without prior notice to the Cardholder, to apply time limitations on the validity of the ‘Standard Chartered Reward’ Points earned by the Cardholder and credited to the Cardholder’s Credit Card account. Any unprocessed redemption order for ‘Standard Chartered Reward’ Points that have been cancelled, shall not be processed by Standard Chartered Bank despite the fact that such redemption order was received before the Cardholder’s relevant ‘Standard Chartered Reward’ Points cancellation.

Auto Assist services

  • The Saadiq Platinum Credit Cards offer Emergency Roadside assistance in the UAE. Please refer to the list of services on www.standardchartered.ae

Year round discounts

  • Diner’s Choice Lifestyle offers include offers from the following listed partners: Dining – The Rupee Room, The Noodle Room, Il Forno, Fish Market, Caribou Coffee, Shabestan, Biella, Thai Chi, Californian, Benjarong, Entertainment – Sky and Sea Adventures, Chuck E Cheese's, Health and Beauty – Kaya Skin Clinic and Inglot.
  • The offers are valid until 30th September, 2010.
  • The offers can be availed by the Saadiq Platinum MasterCard Cardholder for an unlimited number of times during the promotion period. The offers are valid anytime and not valid in conjunction with any other promotion/offers. The offers are valid when the Cardholder pays for the offer using his/her Saadiq Platinum MasterCard only. No coupons or booklets are attached to the programme.
  • The Cardholder can enjoy one complimentary main course when a main course of equal or a greater value is purchased (except in the Caribou Coffee outlets where one complimentary beverage will be provided when a beverage of equal or a greater value is purchased)
  • Offer not valid on “Noodle Room Express” and “Rupee Room Express”
  • Sky and Sea Adventures
    • The Cardholder is cordially invited to receive one complimentary wind surfing session when one wind surfing session of an equal or greater value is purchased.
    • The Cardholder is cordially invited to receive one complimentary body board session when a body board session of an equal or greater value is purchased.
    • The Cardholder is cordially invited to receive one complimentary sailing session when one sailing session of an equal or greater value is purchased.
    • The Cardholder is cordially invited to receive one complimentary kayaking session when one kayaking session of an equal or greater value is purchased.
    • The Cardholder is cordially invited to receive one complimentary water skiing session when one water skiing session of an equal or greater value is purchased.
    • The Cardholder is cordially invited to receive one complimentary banana ride when one banana ride of an equal or greater value is purchased.
    • The Cardholder is cordially invited to receive one complimentary donut ride when one donut ride of an equal or greater value is purchased.
    • The Cardholder is cordially invited to receive one complimentary parasailing session when one parasailing session of an equal or greater value is purchased.
  • Chuck E Cheese
    • The Cardholder is cordially invited to receive 20 complimentary tokens (worth AED 1 each) when tokens worth AED 100 are purchased.
  • Kaya Skin Clinic™
    • The Cardholder is cordially invited to enjoy one complimentary session when a package of 6 or more sessions of an equal or greater value is purchased.
    • The Cardholder is cordially invited to enjoy one complimentary session when 2 or more single sessions of an equal or greater value are purchased. The least expensive of each single session would be considered complimentary. Offer can only be used ONLY once every 3 months.
    • For sessions requiring consultation by the doctor, the “Doctor Consultation” will be considered as the free item.
    • Offer is not valid on retail products, laser and doctor-led services.
  • Inglot
    • The Cardholder is cordially invited to receive one complimentary in-store make up application when any of the below make up applications is purchased
      • In-store make up application
      • Home visit make up application
      • Bridal make up application
      • Basic make up course
    • The Cardholder is cordially invited to spend AED 350 and receive an in-store make up application complimentary.

Saadiq Travel Protection

  • Please refer to the detailed Terms and Conditions pertaining to the Travel Protection Cover (which may be amended from time to time) accompanying the Saadiq Platinum Credit Card. The Bank shall not be liable whatsoever to the cardholder in respect of any loss or damage arising directly or indirectly from the offers / benefits of the Partners.